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This Week’s Product PickDatalogic Mobile (Eugene, OR) has brought its new R-Series Vehicle Mount Rugged Mobile Computer to the Americas. Offering 7, 10, and 12-inch display sizes, the R-Series fits different mounting and space constraints and provides up to 25 external keys on the front panel. A software keyboard using the touchscreen has over 25 layouts and adapts the R-Series to a minimum footprint. In addition, external keyboards are available in QWERTY and ABCD layouts. The R-Series ships with Microsoft Windows CE 5.0 and has Wavelink Avalanche and Terminal Emulation pre-installed and pre-licensed at no additional cost. Interfaces include two RS-232 ports, two USB ports, and an expansion slot for 16-bit Type I/II PCMCIA cards. Wireless connectivity is provided through 802.11 b/g WLAN and environmental ratings of IP65, IP66, and IP67 support work in the toughest applications. All Datalogic Mobile products are available through distribution at BlueStar, ScanSource, and Ingram Micro’s Data Capture/POS Division. “The R-Series mobile computers provide ultra-rugged durability, great processing power, and three sizes that allow for maximum flexibility,” said Brad Wall, North American Sales Manager for Datalogic Mobile. “Our 7-inch model is unique to the marketplace and offers both landscape and portrait display capabilities.” For more information, click here.
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Worth Your WhileFS/TEC 2009 AIM Technology Leadership Summit Put RFID 2 WRK KioskCom NRA Show NACStech RetailNow 2009
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ALL IN THE FAMILY New PrintPAD Rocks the Mobility Cradle Datamax-O’Neil (Orlando) debuted its PrintPAD CN3 and PrintPAD CN3e, products which combine the company’s 4te four-inch thermal printer with an integrated cradle for Intermec’s recently introduced CN3 and CN3e mobile handheld computers in order to tackle the demanding requirements of route accounting, direct store delivery, and other field-mobile applications. The cradle combines sleek, ergonomic design with rugged reliability, according to the company, and facilitates power management, communication between devices, delivery of services, and network management. With the introduction of these PrintPAD models, Datamax-O’Neil offers its factory-service upgrade path that allows deployed PrintPADs to be converted to fit newer model handhelds from the major manufacturers. In addition, the entire line of PrintPAD solutions is compatible with both internal and third-party software that enables networked devices to be remotely managed via Windows Desktop. “The new PrintPAD CN3 and PrintPAD CN3e are yet another demonstration of our leadership and commitment in the integrated printing systems market segment and expand our line to include all the major mobile handheld computer manufacturers,” emphasized Paul Lehmann, Director of Product Management. “Datamax-O’Neil introduced the first ‘carry, charge, and communicate’ solution and we will ensure that our rugged, reliable, and flexible PrintPAD products set the highest standards within our industry.” For more information, click here.
AML Charged Up Over Ruggedized PDA AML (Euless, TX) introduced its M8050 Ruggedized PDA for data collection applications in retail and hospitality. The new PDA features 1D or 2D barcode scan engine, magnetic-stripe card reading, and large 5200-mAh lithium-ion battery for all day operation without recharging. Additional standard features include QVGA full-color graphic display with touchscreen, WLAN 802.11 b/g radio, backlit 18-key keypad, trackball pointing device, and Bluetooth. Available with Microsoft Windows CE or Embedded Linux, the M8050 PDA also comes with 400-MHz processor as well as 128-MB SDRAM and 128-MB Flash ROM. “Extremely functional and fitted with an impressive 5200-mAh lithium-ion battery, the new AML M8050 will run circles around most other PDA devices equipped with Wi-Fi radio and integrated barcode scanner,” pledged Mike Kearby, President at AML. “The only way users might get better life out of a PDA would be to strap it to a car battery.” AML also debuted its KDT750 Price Verification System with touchscreen navigation and 5.6-inch full VGA color display. The KDT750 comes standard with an onboard price verification program, according to the company. Product documentation provides sample source code for the server-side software required to interface to the KDT750, as well as to perform the lookups necessary to retrieve price and descriptive information from the user’s database. Additional standard features include Power-over-Ethernet, user-definable keys, and multiple USB and serial ports. Customers can chose from the low-cost 1D CCD barcode scanner or the 2D imager for omni-directional scanning.
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PARTNER PROGRAMS Looking for Good VARs at Infor Infor (Alpharetta, GA) has launched its campaign to recruit new channel partners in North America. In particular, the software provider looks to enlist VARs with “deep, industry-specific” knowledge in the manufacturing and distribution sectors in addition to “strong understanding” of enterprise software and its implementation. The North American push follows drives in EMEA and South America to expand its worldwide base of more than 1,400 VARs. “Becoming an Infor channel partner is a strategic move for our continued success and growth,” indicated Marc Harris, President of Business Solutions Alliance (Whitby, Ontario, Canada), which recently joined the program. “Infor provides development and educational tools in addition to continuous innovations to the ERP Visual solution that help us deliver and implement the product that our North American manufacturing customers want to improve their own operations.” Infor’s software suite addresses all the major business acronyms, including enterprise resource planning (ERP), enterprise asset management (EAM), product lifecycle management (PLM), supply chain management (SCM), and warehouse management systems (WMS). The company was named to the Food Logistics Top 100 Technology Providers for 2008 and recently exhibited at the NRF Show in New York City. Mike Gadow serves as its VP of Channels. SonicWall Targets SMB Thru D&H SonicWall (Sunnyvale, CA) has expanded its channel reach into the SMB market through its new North American distribution agreement with D&H Distributing (Harrisburg, PA). D&H will supply the entire SonicWall product portfolio, including network security, secure remote access, content and e-mail security, and backup and recovery solutions. This new distribution relationship supports the recently announced improvements to SonicWall’s Medallion Partner Program under its Channel 2.0 Initiative. “The addition of D&H to the SonicWall family presents an excellent opportunity for all parties,” commented Marvin Blough, VP at SonicWall. “The SMB market has been our core market since our inception and continues to grow as businesses embrace the productivity gains unleashed by security and networking technology. This agreement with D&H opens up new opportunities for SonicWall’s SMB channel partners and will significantly boost D&H’s own business and network as well.” To date, more than one million SonicWall appliances have been shipped through its global network of ten thousand channel partners. The new and improved 2009 Medallion Partner Program provides four tiers, Approved, Bronze, Silver, and Gold, to facilitate partner growth and advancement, according to SonicWall. Benefits include deal registration, partner rewards and sales incentives, partner locator, discounted training, and demo products. [Editor’s Note: Speaking of Channel 2.0, Janet Schijns, Motorola EMB’s VP of Worldwide Channels, told RRN.Com that Motorola's PartnerSelect Program will launch social networking and match-making tools in Q1. Our readers will remember Schijns from her electrifying presentations at BlueStar and ScanSource events while running her channel consulting firm, The JS Group.] |
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INTEGRATION RDS Banks on Precidia’s Payment Engine Retail Data Systems (RDS), the largest POS reseller in North America with 25 offices and 400 professionals, has concluded an agreement with Precidia Technologies (Ottawa, Canada) to offer the TransNet payment engine to RDS customers. TransNet has been designed as neutral middleware to meet the needs of any end-user. Transactions are removed from the POS system and housed instead on Precidia’s POSLynx220 payment router, offering more secure, flexible, and cost-effective processing, according to the company. RDS has already deployed the TransNet solution in several quick-service restaurants, retrofitting existing NEC ECRs and POS stations. “What attracted me to the POSLynx220 and TransNet was the ease of configuration and the fact that it can also act as a firewall for the location, further protecting our systems,” reported John Wilkerson of RDS Ohio Valley. “The POSLynx220 has automatic dial backup and will even notify someone if the unit goes off-line due to network failure. The remote diagnostics are terrific and platform change does not require hardware exchange or on-site visit. In addition, the solution’s Web-based reporting has helped us troubleshoot issues that would otherwise have taken hours to figure out.” Precidia also announced that Cash Depot (Green Bay, WI) has certified the POSLynx220 with ATMs it provides to customers in the convenience-store industry. In this case, the payment router connects dial-based ATMs to Cash Depot’s SSL gateway for processing. This allows ATM operators to take advantage of the cost savings and efficiency of IP-based processing without having to upgrade their ATM equipment. With POSLynx220, store devices such as Ruby terminals, surveillance cameras, and tank monitors also can be added to the IP network and monitored remotely. Receipt Printers Certified "POSperfect" CognitiveTPG (Lincolnshire, IL) announced that its A798 and A799 POS receipt printers have been certified for Windows-based POSperfectII software for retail, grocery, and hospitality. POSperfect (Macon, GA) is the selling arm in North America for New Zealand-based Today Software. Building on its customer and dealer success in the Pacific region, Today Software has moved out into the global market with its off-the-shelf solution for simple inventory, reporting, and scanning requirements as well as customized and advanced features to address multiple POS system requirements.
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HELLO GOODBYE Avnet Hails New Chief Avnet, Inc. has promoted Philip Gallagher to Global President for Avnet Technology Solutions (Tempe, AZ), the distributor’s operating group of most interest to RRN.Com readers. Gallagher will report directly to Avnet COO Rick Hamada. He succeeds John Paget, who joined Avnet in 2007, and has stepped down from his position. Paget, RRN.Com readers will recall, served as President of Synnex before joining Avnet. Gallagher has worked for Avnet for 26 years. Since 2004, he has been President of Avnet Electronics Marketing, Americas. Prior to his current role, he served as SVP of Global Business Development for Avnet Electronics Marketing. In 2001 he was honored with Avnet’s Chairman’s Award, and in 2007 he was promoted to SVP of Avnet, Inc. “In addition to his breadth of experience, Phil also brings a strong track record of performance, personal adaptability, team development, relationship skills, cultural contributions, and strategic thinking that provides him the strong platform upon which to continue to build success,” said Hamada. “I am firmly convinced that Phil’s leadership skill, coupled with his experience and strong Avnet foundation, adds up to an excellent choice for the global leader for Avnet Technology Solutions.”
ViVOtech Names Retail-Hardened SVP of Global Sales ViVOtech (Santa Clara, CA), one of the leaders in contactless payment systems and Near-Field Communication (NFC) mobile payments and promotions, has recruited John Shap as SVP of Global Sales. Shap brings over 25 years of experience in leading sales and business teams, including his tenure as SVP for World Wide Sales & Marketing at DemandTec, the consumer demand management Software-as-a-Service (SaaS) provider. Prior to DemandTec, he held the same executive-level position at SPSS, which provides predictive analysis and market research software for the retail and financial verticals. “I am very pleased to welcome John to the executive team and look forward to his contributions to the success of ViVOtech,” declared Michael Mullagh, ViVOtech’s CEO. “John has significant experience working with retailers to apply technology solutions that improve the fundamentals of retail operations: sales, customer service, loyalty, and efficiency. We look forward to having him apply this valuable experience to sell ViVOtech’s next-generation contactless and mobile payments and promotions solutions that will change how retailers and consumers interact.” ViVOtech also announced that Faber, Coe & Gregg Inc. has chosen the ViVOpay 4500m contactless and magnetic-stripe card reader for all of its food and retail locations on the East Coast of the U.S. Faber operates nationally-recognized retail brands in airports, train stations, highway rest stops, and hotels—people on the go, in other words. Testified Burton Friedman, CFO at Faber, “ViVOtech presented us with the best solution not only to accept fast and convenient contactless and emerging NFC mobile phone payments, but also to allow customers to self-swipe their own magnetic-stripe cards in the same customer-facing readers.” |
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Channel Factoid Today’s harsh economic climate will actually accelerate the growth prospects for the Software-as-a-Service (SaaS) model, with IDC increasing its SaaS growth projection for 2009 from 36% growth to 42% growth over 2008. By the end of 2009, fully 76% of U.S. organizations will utilize at least one SaaS-delivered application for business use. In addition, the percentage of U.S. firms which plan to spend at least 25% of their IT budgets on SaaS applications will increase from 23% in 2008 to nearly 45% in 2010. Demand for SaaS is strongest in North America, which will account for 65% of total revenue by year-end. On the downside, IDC identifies issues such as cash-flow shortfalls related to slow-paying current clients, liquidity challenges stemming from tight credit at lenders, and—on the horizon—limited resources to scale up with expanded infrastructure to support new customers and new service offerings. |
ON THE HORIZON Tomorrow’s POS, Envisioned by Intel Intel Corporation (Santa Clara, CA) has attracted attention with its new proof-of-concept POS station that seeks to integrate all the best of digital signage, self-service technology, and next-generation computing capability. Unveiled at the recent NRF Show in New York City, the kiosk-type form factor was conceptualized by Frog Design (San Francisco). It holds the promise of “improving the customer’s retail experience, while also arming sales associates with more accurate information and reducing the operation’s costs such as electricity bills and maintenance,” according to Joe Jensen, GM, Intel Embedded Computing Division. Significantly, the POS demo incorporates the energy-efficient 45-nanometer Intel Core 2 Duo mobile processor already inside hundreds of millions of laptops and PCs. Compared with legacy POS platforms, the processor in the demo cuts power use by 70% while doubling processing performance. The proof-of-concept platform features Intel vPro and Active Management technologies for remote systems management and control. Upgrading to next-generation CPU platforms and retail functions would be facilitated by its unique design, according to Intel, with individual modules added, taken off, interchanged or replaced to meet evolving business needs. So the machine provides for all retail store activities at one location, while looking pretty stylish doing it. Touchscreen-based self-service. Suggestive and cross-platform selling. Multimedia promotions. Real-time access to inventory status. Not for everyone, certainly. Checkout lines would be pretty long, for one thing. Better to think of the Intel POS as one of those concept cars you see at the Auto Show, which—upon further reflection—do often appear on the road 10 years later.
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