This Week’s Product Pick

Brother Mobile Solutions (Broomfield, CO), in conjunction with PDC Healthcare, has showcased the new TrustSense Patient ID Printing Solution. Based on Brother's TD-2130NHC thermal barcode printer, with PDC's wristbands and labels, this system may be deployed at any point-of-care, whether the workstation at admissions or on the cart at the patient's bedside. With so-called smart technology, TrustSense allows printing of PDC media without special set-up or calibration, unlike standard thermal printers. The TD-2130NHC features compact footprint of 4.3 in. (W) x 6.8 in. (H) x 8.5 in. (D), built-in LAN, and print speed of 6 inches/second at 300 dpi. As options, Li-Ion battery, WLAN or Bluetooth, as well as touch panel display are offered. In describing the TrustSense Patient ID Printing Solution, David Crist, SVP of Sales & Marketing for Brother Mobile Solutions, pointed to benefits in cost, productivity, and patient safety.

TrustSense Patient ID Printing Solution

COMPANY BUSINESS

Carla in Charge

A little quietly, at the end of the year, changes were made at Ingram Micro Data Capture/POS (Carlsbad, CA). As part of this reboot, Carla Cicero took the reins with the official title of Executive Director, Vendor Management and Sales, Data Capture/POS, Ingram Micro North America. Justin Scopaz, who headed the DC/POS effort for the past six years, has moved within Ingram Micro as Executive Director for Direct Market Accounts. In addition, Ingram Micro DC/POS now functions as stand-alone business unit within Ingram Micro's Advanced Technology Division, headed by Jay Miley, VP and GM, along with the Cisco Business Unit and Network Security Business Unit.

Certainly no stranger to Ingram Micro, or two-tier distribution, Cicero joined DC/POS eighteen months ago as VP of Sales and Vendor Management. Previously, she served as VP for Strategic VARs for Ingram Micro, having joined the company in 1994. In 2011, CRN Magazine named her as one of the "100 People You Don't Know But Should" and cited her $1 billion in business from leading system integrators. Her coming to DC/POS, of course, coincides nicely with the growing importance of new technologies in our channel, such as mobility, tablet computing, and evolving end-to-end networks.

Speaking with RRN.Com, Cicero emphasized the strength of Ingram Micro in the SMB. Of DC/POS in particular, expect to see greater efforts to recruit ISVs, with POS Lavu, LightSpeed Retail, and e-Nabler serving as early examples. Also, DC/POS plans "value-added packaging," in Cicero's words, an approach to bundling solutions that will offer convenience, yet flexibility, for resellers to work with the vendors they prefer. In this scenario, one suggested solution might have three different scanners, two different printers, and one of the ISVs. "We have all the product as well as value-added services and infrastructure," said Cicero of DC/POS and the wide world of Ingram Micro, "in order to help our customers either grow or develop new practices within our company. A good spot for us."

Carla Cicero, Executive Director, Ingram Micro Data Capture/POS

BlueStar: "O Pioneers!"

Pioneer POS (City of Industry, CA) has enlisted BlueStar (Hebron, KY) to distribute its POS family throughout the U.S., Canada, and Latin America. BlueStar will handle the entire product portfolio from Pioneer POS--including All-in-Ones such as StealthTouch and Stealth S-Line, touchscreen monitors, and kiosks, as well as the Asterix-branded receipt printers and tablets. Inventory has been stocked, staff has been trained, and orders are being taken, according to the two new allies.

"Pioneer POS is excited about our partnership with BlueStar," relayed Michael Flores, Director of Business Development for Pioneer POS. "We feel that BlueStar's logistics, customer reach, and value-added services are a perfect match with our company and product offerings and look forward to a successful partnership." To date, Pioneer POS has only distributed through ScanSource (Greenville, SC) and M-S Cash Drawer (Pasadena, CA).

"Pioneer POS is committed to customer success, as evidenced by their product mix and flexible configurations," noted Mark Fraker, VP of Marketing at BlueStar. "We are extremely pleased to have them as a partner and at the prospects of driving incremental new revenues for both parties." Significantly, Pioneer POS manufactures in the U.S.; it credit this with lower lead times, exceptional quality, and high responsiveness to specific customer requirements.

Pioneer POS S-Line At Work in Yogurt Shop

Worth Your While

Modex: Supply Chain Conference
MHI Solutions
March 17-20
Atlanta

Toshiba Connect 2014
Toshiba Global Commerce Solutions
April 7-10
La Jolla, CA

ETA Annual Meeting & Expo
Electronic Transactions Association
April 8-10
Las Vegas

WERC
Warehousing Education and Research Council
April 27-30
Chicago

NRA Show
National Restaurant Association
May 17-20
Chicago

RetailNOW
Retail Solutions Providers Association (RSPA)
August 3-6
Orlando

ALL IN THE FAMILY

Gimme an "R" in Juno T41

Trimble (Sunnyvale, CA) has added UHF EPC Gen 2 RFID to its Juno T41 rugged handheld computer series. This completes the data collection and mobility suite for the Juno T41, which also offers barcode imaging, smartphone communications capabilities, and enhanced, real-time GPS. Specifically, Juno T41 "R" carries the company's ThingMagic RFID, which has read range as high as 11 ft. for standard-sized tags in unobstructed space as well as the versatility to handle designated frequency bands for FCC (North America), ETSI (Europe), and ACMA (Australia/New Zealand).

"Often the RFID tag is specifically used because the item being tracked is in difficult or harsh environments where a barcode won't survive," observed Jim Sheldon, GM of Trimble's Mobile Computing Solutions Division. "The rugged design of this handheld computer is an ideal solution for reading RFID in outdoor and extreme situations." To that end, Juno T41R supports MIL-STD-810G standards for ruggedness and either IP-65 or IP-68 ratings for water and dust.

Measuring 8.3 in. (L) x 3.2 in. (W) x 1.3 in. (H), and weighing 13.5 oz., including battery, Trimble's Juno T41R carries Texas Instruments DM3730 CPU at 1 GHz, 512 MB RAM, and 32 GB Flash, with either Android 4.1 "Jelly Bean" or Windows Embedded Handheld 6.5. Other standard features include an eight-megapixel camera, multi-touch capacitive 4.3-inch sunlight-readable display (with Gorilla Glass), all-day Li-Ion battery life, and two-to-four-meter GPS accuracy. A pre-loaded Trimble "SearchLight," as well as accompanying SDK and API, allows easy configuration of performance settings, with the device offered in black with yellow or black with gray coloring for industrial environments.

Trimble Adds RFID to Popular Rugged Handheld Family

CRS Tears It Up

CRS, Inc. (St. Paul, MN) has stocked the SNBC BTP-M300D impact printer featuring manual-tear, as the less expensive counterpart to the SNBC BTP-M300 with auto-cutter. Measuring 6.25 in. (W) x 6 in. (H) x 9.5 in. (D), and weighing 9 lbs., the BTP-M300D repeats the characteristics of the series, including print speed of 4.7 lines per second, on-board USB and Serial or Ethernet, and optional interfaces for Serial, Parallel, USB, Ethernet, Bluetooth, and Wi-Fi. Additional benefits include drop-and-print paper loading, built-in wall-mount capability, and adjustable paper roll widths of 80, 76, 70, or 58 mm.

Over the past few years, SNBC has made enhancements to its core impact print mechanism, according to CRS, leading to greater reliability and print performance. In addition, the BTP-M300D features the new paper "pull" methodology proven to reduce paper jams. Like all SNBC printers, everything--including cables, ribbon, power supply, and documentation--comes in the box without additional charges. Finally, the BTP-M300D has been certified by many popular POS software applications, and has an SDK for iOS and Android.

"Plain paper impact printers are preferred for kitchen printing in hospitality POS and in many data-logging applications," explained Bruce Mann, VP of Marketing at CRS. "In addition to extraordinary reliability, resellers appreciate the built-in power brick that contributes to clean, reliable installations." The BTP-M300D is available directly from CRS, or from authorized SNBC regional distributors. Private label and OEM programs are offered.

SNBC BTP-M300D Impact Printer With Manual-Tear

[Editor's Note:  For those curious, SNBC stands for Shandong New Beiyang Information Technology Co., a subsidiary of Beiyang Electric Group Co. Ltd., since 1994, one of China's leading electronic enterprises.]

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Week of February 10

Week of February 5

Week of January 27

ALLIANCES

Increased IQ for Retail Cloud

Retail Cloud Technologies (Dallas), maker of Teamwork Retail, has become the latest company to embrace the Genius Customer Engagement Platform from Merchant Warehouse (Boston). With Genius, introduced in 2012, merchants employing Teamwork Retail may pick and choose between payment methods to offer at the POS, whether cards, NFC, QR Codes, or mobile wallets. Users simply select an appropriate icon from the Genius Solution Center, displayed on the payment terminal, with little or no integration required on the back end, while the merchant conveniently falls outside PA-DSS scope. Retail Cloud, and Teamwork Retail, play in Mobile POS.

"The future of retail will include a combined mobile and analytics component," emphasized Chad Willis, Co-Owner of Retail Cloud Technologies. "The ability to not only provide a seamless customer experience through mobile payment capabilities, but to also gain insight into the status of real-time performance of any of your retail locations from wherever you may be, will help retailers be more effective in achieving success. Merchant Warehouse's Genius integration will help us deliver this capability to our customers."

"The payments landscape has changed significantly over the past few years, and there are more changes to come," suggested Michael Mauerer, Founder and CEO of Retail Cloud Technologies. "We need to bring solutions to our clients that are flexible in this rapidly evolving environment. That's how we found Genius." Mauerer, as many RRN.Com readers will recall, served as architect of Retail Pro, and as part of Intuit's leadership team, created the QuickBooks POS software.

Genius Customer Engagement Platform by Merchant Warehouse

The Selling of SmartReceipt

One of the ISVs of interest to POS VARs has been SmartReceipt (Santa Barbara, CA), with its cloud-based, real-time couponing capability, relationship with Epson America, and customer base of Subway, Baskin-Robbins, and Dairy Queen. A recent letter of intent now has SmartReceipt being acquired by Mobivity (Chandler, AZ), one of the many players with proprietary mobile marketing technology. Like SmartReceipt, Mobivity employs the SaaS-based monthly recurring revenue model with most of its client base within the quick-service restaurant industry, although, unlike SmartReceipt, Mobivity has not revealed its hand when it comes to the channel.

"We believe SmartReceipt's printed receipt data yields highly sought-after individual, actionable purchase history, which in combination with Mobivity's current SMS and 'Stampt' mobile loyalty app can be monetized and leveraged by our combined 17,000 plus customer locations," declared Dennis Becker, CEO of Mobivity. "SmartReceipt's innovative and low-cost approach to bypassing the POS system and instead directly integrating with printed receipt data dramatically reduces the merchants' need to alter their complex POS solutions. Integrating SmartReceipt's point-of-sale data into Mobivity's SMS and 'Stampt' offering will enable retailers to craft specialized offers, coupons, and messages based on actual individual purchasing histories. This is a win for both the consumer and the retailer."

Upon closing, Mobivity and SmartReceipt will combine for what is believed to represent the largest installed base of any SaaS mobile loyalty program provider in the industry. More than 1.2 million receipt transactions are processed daily by SmartReceipt across more than 7,500 locations throughout the U.S., according to the company's figures. To quote Jack Dorsey, CEO of Square (and Co-Founder of Twitter), speaking at this year's NRF Show: "What if we see the receipt more as a publishing medium--a product unto itself that people actually want to take home, that they want to engage with, be fully interactive with? What can we do with this everyday tool? What can we build into this canvas that's actually valuable, that's independent of the product you just sold?" Yes, indeed.

Mobivity Announces Plans to Buy SmartReceipt

Code Corner

A new online tool by GS1 US (Lawrenceville, NJ), called the GS1 US Data Hub, will make it possible for retailers, e-tailers, solution providers, and application developers to access the detailed information associated with GS1 Company Prefixes--the specific combination of numbers embedded in GS1 identifiers and barcodes in order to designate the company. Users can review both active and inactive Company Prefixes issued by GS1 US, verify new trading partners to prevent counterfeit products from being sold, and create efficiencies by reducing the need to re-key information into existing systems. With GS1 US Data Hub, stakeholders can easily download files and information to use and integrate with other applications. Notably, GS1 Company Prefixes can be searched in a number of ways--including company name, Global Trade Item Number (GTIN) or Global Location Number (GLN)--helping companies fill in their data gaps. It allows users to select from several data sets and formats to fit their preferences and requirements. In the case of software developers, the GS1 US Data Hub also offers an optional API. "There continues to be an unmet need for quality data in the supply chain," counseled Laura DiSciullo, SVP of Solutions at GS1 US.

NOTES FROM THE FIELD

A Pair of High-Flying Wasps

Wasp Barcode Technologies (Plano, TX) has announced this year's award winners for its WaspLink Partner Program. The 2013 Partner of the Year has been presented to EMS Barcode Solutions (Plano, TX), which provides barcode, mobile computing, and RFID. The 2013 New Partner of the Year has been presented to Corporate Armor (Charlotte, NC), which focuses on computer security.

"We are delighted to award EMS Barcode Solutions with WaspLink Partner of the Year," commented Dylan Schafer, Channel Sales Manager at Wasp Barcode Technologies. "Last year EMS received our New Partner of the Year award, and they continue to show profound growth--103% in 2013. As one of our new partners in 2013, Corporate Armor was able to achieve sales revenues that quickly put them into the top twenty resellers of the program."

Overall, WaspLink experienced 36% growth in partner revenues in 2013, according to Wasp. This program was started five years ago and provides resources and training for resellers targeting the small business segment in particular. Solutions include time and attendance, point-of-sale, and asset management and inventory control systems. "It's our goal to help our resellers be as successful as possible, and the only way we can do that is to invest fully in them," reflected Schafer.

Dylan Schafer, Channel Sales Manager, Wasp Barcode Technologies, Presents 2013 Partner of the Year Award to Eric Sutter, Business Manager, EMS Barcode Solutions

A Bigger Family of Squirrels

Squirrel Systems has found its newest Authorized Reseller and Service Provider: Ideal POS Ltd. (Winnipeg, MB, Canada). Starting this month, Ideal POS will be responsible for the sale, installation, and support of Squirrel Systems products in Manitoba and Saskatchewan. Ideal POS is owned and managed by Gord Doerksen, a veteran in the POS industry for over twenty years, and familiar to many RRN.Com readers.

"Ideal POS has over fifteen years of experience in providing hospitality technology solutions to their customers in Manitoba and Saskatchewan and we are pleased to welcome their team to Squirrel's Reseller and Service Provider community," declared Mike Devine, VP of Sales and Marketing for Squirrel Systems (Vancouver, BC, Canada). "In choosing our partners, we look for those who share our strong dedication to providing exceptional, industry-leading service. Ideal POS certainly fits this description and we know our customers in Manitoba and Saskatchewan will receive the highest level of support."

Speaking of its partners, Squirrel Systems also has supplied its Mobile POS for Austin POS (Austin, TX) for deployment in the Six String Grill, the new restaurant site being built within the Hill Country Golf & Guitar complex. Under this system, staff will utilize iPad Minis to serve customers, place orders, and process payments. "Hill Country Golf & Guitar is a unique venue with multiple buildings and service areas, so we had to provide a unique solution," reported Corey Smith, Director of Operations at Austin POS, which customized the Squirrel Systems Mobile POS.

Gord Doerksen, CEO/President, Ideal POS, Now Reselling Squirrel

Key Advertiser Links

Be sure to visit these vendors for the latest in channel products and offers for resellers.

POS & Auto ID Distribution
Synnex
Wasp Barcode Technologies

POS & Peripherals
Harbortouch
Pioneer POS
POS BANK USA
Posiflex
POStablets
POS-X
TEAMSable

POS Systems - Hospitality
PAR

Barcode & Transaction Printers
Brother Mobile
CognitiveTPG
Printronix
Zebra Technologies

Cash Drawers
MMF POS

Data Collection Terminals
CipherLab
Datalogic
Trimble MCS

Integrated Payment Solutions
Datacap Systems
Merchant Warehouse
Mercury Payment Systems

Inventory Systems
New West Technologies

Keyboards
PrehKeyTec USA

Keyboards & Mobile POS
Cherry, ZF Electronics Corp

Receipt Printers
Bixolon America
Citizen Systems America
CognitiveTPG
Epson America
Fujitsu Components
Star Micronics

Scanners
Code Corporation
Honeywell Scanning

Thermal Printers
Seiko Instruments USA

Touchscreens & Monitors
Elo TouchSystems

ENVIRONMENTS/PLATFORMS

It's Hip to Be Square

Square has made its way into the national grocery sector via Whole Foods Market. Under this agreement, customers at in-store sandwich counters, juice and coffee bars, pizzerias, and beer and wine bars may make purchases with Square Register (the POS software) and Square Stand (the iPad hardware). A total of seven Whole Foods Market venues already employ Square Stand, including stores in Austin, New York City, Florida, and the San Francisco Bay Area, home base of Square.

"Together with Square, we'll deliver options to expedite checkouts, and we look forward to developing new concepts to further simplify and improve grocery shopping," related Walter Robb, Co-CEO of Whole Foods Market (Austin, TX). "Square's forward-thinking vision and technology makes them an ideal partner to create a convenient, responsive experience for our customers." Along such lines, several Whole Foods Market locations will serve as "lab stores," in order to test additional innovations.

Also at select venues, Whole Foods Market will offer customers the option to use their mobile devices to pay using Square Wallet, the payment application, thereby avoiding the traditional front-end checkout lines. Square Wallet also enables customers to browse venue items and prices, discover discounts, and track purchases. "With Square, Whole Foods Market will enable commerce in more parts of their stores with easy, accessible tools that showcase the best of what's achievable in the service of retailers and customers," proclaimed Jack Dorsey, CEO of Square (and, once again, Co-Founder of Twitter).

Pay for Your Coffee at Whole Foods With Square

If the Glove Fits, NFC Acquits Itself

Don't expect to see this anytime soon, perhaps next year at the earliest, but Fujitsu Laboratories has unveiled its glove-style wearable device combining NFC tag reading and gesture-input functionality for maintenance and other on-site operations.  With this nifty accessory, users can receive work instructions and other information just by taking the natural action of touching an object, then, similarly, pass back results. A gyro sensor and accelerometer in the wrist enable the device to recognize gestures and normal arm movements during the course of work as well as variations in gestures between individuals.

"Smartphones, tablets, and other smart devices have made work more efficient by digitizing the process of activity logging, and attempts have been made to use them to support work outside of office environments," detailed Fujitsu Laboratories (Kawasaki, Japan). "But in some work settings, such as those that require gloves to be worn or environments in which hands get dirty, taking out and using a conventional smart device can be difficult. Another hurdle is that users need to stop what they are doing in order to use their smart device."

"Wearable devices need to be comfortable without placing a burden on the user's body, and for that reason, they cannot have bulky batteries," continued Fujitsu. "Accordingly, low-power operation is a prerequisite. For the glove device, by equipping the operator's finger with a touch sensor and activating the NFC tag reader only for the moment the object is touched, power consumption is able to be kept low." Once such hardware appears, of course, solution providers will find many purposes.

Fujitsu's Glove-Style NFC Task System

Channel Factoid

According to the Adyen Mobile Payments Index, covering September to December 2013, such transactions continue their surge. Almost one-fifth, or 19.5%, of all transactions worldwide were mobile for December 2013, for example, an increase of 55% year-over-year, up from 12.6%. Adyen looked at both volume and value of payments over mobile across five key industry verticals: travel, digital goods, gaming, retail, and ticketing. Uptake in use of mobile devices to make payments over the last four months has been rapid across all sectors. Travel saw an increase of 22%, and beats every other vertical with nearly 30% of all transactions made over smartphone or tablet. Gaming has seen the greatest increase in mobile payments over the last four months, up by 35% to 12%. Mobile transaction volume in retail has also risen by one-third, up to 23%. Ticketing now sees 20% of transactions on mobile devices, up by 12%, and digital goods payments are 18% mobile, up by 9%. For all verticals except retail, smartphone payments outweighed tablet payments in volume. Here's the specific breakdown: travel, smartphones 17.5%, tablets 11.9%; retail, tablets 15.9%, smartphones 7.1%; ticketing, smartphones 13%, tablets 7.5%; gaming, smartphones 9%, tablets 3%; and digital goods, smartphones 13%, tablets, 5%. Retail also recorded the largest average transaction value for tablets comparative to smartphones and PCs. In retail, average purchase via tablet was $122, for PC, $92, and for smartphone, $90. The tablet, with its combination of a bigger screen, touch interface, and portability may count for a better browsing experience and longer shopping session, philosophized Adyen. It may also lead to more use during leisure time, when people are making purchases of great care, as opposed to situations at work or during commuting, when smartphones and PCs may be relied upon for spontaneous, lower value purchases. Of the five verticals, travel is the only one to show either smartphone or PC outpacing the tablet in terms of transaction value.

HELLO GOODBYE

New Gun in Durango

Mercury Payment Systems (Durango, CO) has engaged Andrew Patterson as its Chief Technology Officer. In this role, Patterson will be responsible for functions such as software engineering, technology infrastructure, business intelligence, quality assurance, and system architecture for the organization. One of the early pioneers in the delivery of payment processing services through our channel, Mercury Payment Systems now counts 500 POS ISVs and 2,500 POS VARs as partners.

Prior to joining Mercury, Patterson worked for ten years at Moneris Solutions, the leading payments acquirer in Canada. He joined that firm as Director of Software Development, eventually rising to VP of Payments Software and Emerging Products. His career also includes eight years as Director of Software Development for Paradata Systems, another player in payments.

"It's not every day that you find a person with this level of experience and skill set that so closely matches our hopes for this position," remarked Matt Taylor, CEO of Mercury Payment Systems. "Andrew's excitement for the future of the payments industry is motivating, and we are thrilled to have him join our team." Also this month, as reported earlier in RRN.Com, Mercury launched its Mercury Developer Network, an online community and resource center on payment processing for developers of POS.

Andrew Patterson, CTO, Mercury Payment Systems

CognitiveTPG's Territory Beyond

CognitiveTPG (Ithaca, NY) has appointed Cahill Schmitz Cahill (St. Paul, MN and Cedar Rapids, IA) as its sales representative organization for the Upper Midwest in the U.S., a territory encompassing Minnesota, North Dakota, South Dakota, Western Wisconsin, and Iowa. Cahill's roots stretch back to 1968, when it started as an electronic manufacturers' representative selling keyboards and switch products from Cherry. All of its fourteen representatives are well trained professionals with in-field experience and highly technical skills, according to the two parties.

"Our goal is to build a line card for enterprise solutions for our customers," indicated Pete Gorski, President of Cahill Schmitz Cahill. "We see CognitiveTPG's thermal barcode label printers and point-of-sale printers as an important component to that mix of system solutions." His company will work closely with the sales and marketing team at CognitiveTPG, as one would expect.

"My experience working with Cahill from my time spent at Cherry was extremely positive," recounted Nigel Ball, VP of Sales and Marketing for CognitiveTPG. "Their team possesses the right mix of salesmanship with technical savvy to identify and solve customer requirements. These are the skills that I believe will help CognitiveTPG grow its customer and reseller base, particularly in new applications and market segments."

CognitiveTPG Adds Experienced Sales Rep Organization

Rare Air for Heartland Payment

Heartland Payment Systems (Princeton, NJ), the fifth largest payment processor in the U.S., has reached for the stars by bringing in award-winning strategic marketing expert, Michael McMillan, in the position of Chief Branding Officer. For twenty years, McMillan was CEO of McMillan Associates, a visual communications firm he founded in 1984. More recently, he toured globally as an inspirational speaker and was President of McMillan Media, where he consulted on topics such as creative thinking, innovation, and making positive change.

"At Heartland, we attribute our continued success to providing our customers with innovative solutions, backed by honest relationships and transparent terms," asserted Bob Carr, Chairman and CEO of Heartland Payment Systems. "We trust Michael to bring Heartland's vision and values to life and help us capitalize on the growth potential we see in the market, as he has done through effective, award-winning solutions for clients worldwide."

Throughout his career, McMillan has worked with well-known entities in business, music, sports, and philanthropy. His campaigns in corporate identity, brand positioning, and strategic marketing have been recognized by nearly every major international design, marketing, advertising, and communication organization. As an example, McMillan produced Michael Jordan's New York Times best-selling pictorial autobiography, Rare Air. He also has written three critically praised books: Pink Bat: Turning Problems into Solutions; The Power of Teamwork; and Paper Airplane: A Lesson for Flying Outside the Box. It will be interesting to see how he applies his ideas to the world of payment processing.

Michael McMillan, Chief Branding Officer, Heartland Payment Systems

Do We Detecto Interest in the Channel?

Always fun to uncover new players in our channel. In this case, Detecto (Webb City, MO), which supplies weigh scales. Now Joe Daly has been recruited as National Sales Manager for the newly established Retail Point-of-Sale/Logistics Scale Division. As part of his new job, along with selling, Daly will also oversee the company's dealer network and contribute his thoughts on product development.

Daly brings almost thirty years of relevant experience. His resume includes time as National Sales Manager - Retail Scale Division for Cardinal; Business Development Manager for Brecknell/Dillon; Western U.S. Sales for Datasym POS; and Regional Sales Manager for Avery Berkel North America. Earlier in his career, he spent twelve years as Retail Division Manager for Bristol POS. In conjunction with this hiring, and with an eye towards engaging the channel for POS, Detecto has joined the Retail Solutions Providers Association (RSPA), so look for them at RetailNOW in Orlando (not Las Vegas) come August.

Joe Daly, National Sales Manager, Retail Point-of-Sale/Logistics Scale Division, Detecto