Week of September 3, 2012
Michael Kachmar, Editor (If not displaying properly or banners not flashing, click here.) | |||||||||||||||
POS Software by Microsoft Microsoft Corp. (Redmond, WA) unleashed Microsoft Dynamics AX 2012 for Retail, its end-to-end solution that includes cross-channel capabilities, social and mobile commerce, enhanced merchandising functionality, and business intelligence. Windows-based and running on Microsoft SQL Server, and built on the vendor’s flagship ERP system, AX 2012 for Retail draws together POS, inventory, supply chain, and financials into one hub, while integrating with companion business products such as SharePoint, Visual Studio, and Excel. Several things stand out immediately with the new program. It allows customers to order items online and pick them up in their local stores. Similarly, promotions offered through mobile devices or social media will be recognized and redeemable through the retailer’s POS system. Finally, any need for coding has been eliminated, with distribution centers, sales channels, stores, and even layouts represented graphically for drop-and-drag manipulation. “Today’s retail paradigm puts increased pressure on merchants to build lasting customer loyalty by keeping up with fast-moving trends and exceeding shopper expectations,” observed Michael Griffiths, Global Product Director of Retail for Microsoft Business Solutions. “We are taking that investment to the next level with Microsoft Dynamics AX 2012 for Retail.” |
Editor's Note: A Look at Significant New Products in the Past Year POS TERMINALS Posiflex Supercharges KS7700 Posiflex Business Machines introduced its new 15-inch KS7700 All-in-One fan-free POS touchscreen terminal, based on the embedded line of second-generation Intel Core i3/i5 processors. Panel choices for this platform include precision-edge projective capacitive, resistive, and infrared touch technologies. Standard configuration delivers benefits such as 4 GB of DDR3 memory, expandable to 8 GB, seven USB ports, dual cash drawer support, Microsoft Windows 7 or POSReady 7 OS, integrated power adapter, and RAID for data protection. At CeBIT 2012 in March in Hanover, Germany, after review of more than 2,500 submissions, the technology judging jury presented the Posiflex KS7700 with the “Best IT Innovation Award” for medium-sized businesses. “The market has long needed a touchscreen terminal that is built to over-perform,” commented Doyle Ledford, VP of Sales at Posiflex USA (Haywood, CA). “Retail and hospitality POS customers who required high performance but wanted fan-free touchscreen terminal reliability never had that choice--until now. The Posiflex KS7700 is simply a powerful touchscreen terminal with rock-solid reliability for maximum uptime, faster transaction processing, minimized maintenance, quiet operation, energy savings, and product longevity.” Like all Posiflex touchscreen terminals, the KS7700 undergoes stringent third-party testing for temperature cycling, vibration, shock, static electricity, and emission tolerances in order to withstand the harshest retail and hospitality settings. Intel’s Core i3/i5 processors support high-volume transactions and allow operation of the KS7700 as thick-client, stand-alone, thin-client, or centrally controlled workstations. Finally, the KS7700 is fully compatible with all current Posiflex POS peripherals, including receipt printers, magnetic-stripe and fingerprint readers, keyboards, and rear-facing customer displays. . KS7700 All-in-One POS Terminal by Posiflex USA ParTech (New Hartford, NY) unveiled its next-generation POS terminal, entitled the PAR EverServ 7000. Described as “totally redesigned,” EverServ 7000 seeks to marry state-of-the art performance, rugged durability, and maximum modularity, according to the vendor. Highlights include high-performance Intel Core CPU at 32 nm, fully centralized I/O port connectivity, easy access to major components, and remote diagnostic and management capabilities via Intel Active Management Technology (AMT). Spill-proof, with bezel-free design and low center of gravity, EverServ 7000 measures 15.7 in. (H) x 15.1 in. (W) x 10.6 in. (D) and weighs 25.5 lbs. “A commitment and passion for quality, performance, and reliability have been PAR’s core principles for more than 30 years and the design of EverServ 7000 is no exception,” declared Scott Langdoc, CTO of ParTech, an official subsidiary of PAR Technology Corporation. “From an industrial design perspective, we challenged our engineering teams to produce a stunning, contemporary looking POS terminal that visually rises about the competition--and they delivered. Impressively, these design changes together with material performance enhancements were achieved at a price point even more competitive than our previous model.” In terms of scalability, this new terminal offers multiple component options, spanning CPU, memory, touchscreen, disk drives, and customer displays. For instance, the 15-inch display comes in projected capacitive, surface capacitive, or five-wire resistive touch technologies. Likewise, customer displays include 5x7-inch card holder, 4x20 VFD, or full 12-inch. An extensive bank of ports and expansions facilitate networking and peripherals, and built-in VESA mount accommodates wall, low-profile, or kiosk configurations. EverServ 7000 Series POS Terminal |
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Worth Your WhileVARTECH US/LATAM NACS 2012 Pack Expo 2012 Customer Engagement Technology World IAAPA Expo 2012 |
RECEIPT PRINTERS Epson's TM-L90 Makes It Stick Epson America (Long Beach, CA), working in conjunction with NCR Corporation (Duluth, GA), premiered its TM-L90 liner-free compatible label printer, which delivers permanent adhesive markers for quick-service restaurants (QSR) and other foodservice environments. Building on the success of Epson’s TM-T88 ReStick product, Epson’s TM-L90 has been reconfigured to handle liner-free “super-sticky” labels, which will be fulfilled exclusively by NCR’s Receipt on Label (RoL) media. The two companies will work together to promote and distribute the new solution, RRN.Com was told by Barry Wise, Senior Marketing Consultant, Epson Business Systems Division. “The biggest difference we’ve seen, using QSR as an example, depends on workflow,” Wise responded when asked about opportunities for RRN.Com’s readers. “If the label moves with the order, such as burger preparation and packaging, then repositionable labels are better. But if the QSR is looking to provide nutritional information, driving directions on delivery orders, or making sure the adhesive sticks to and seals rough materials, then the new TM-L90 is the right choice. Epson continues to design products that fill real needs out there in the industry so that resellers can go in with an arsenal of options. Additionally, Epson resellers can tap into the wealth of resources we offer to support their selling efforts.” “Food operators like the liner-free media because it eliminates waste while preventing slips or falls that can happen when the slick backing drops to the floor,” Wise continued. “And since the NCR RoL media has no liner, even more labels can be placed on the roll, which is another perk.” Epson’s TM-L90 liner-free label printer provides additional baseline benefits such as six inch/second print speed at 203 dpi, margin reduction options to control receipt size, automatic media type and paper-width detection, and modified support rollers to minimize paper jams. It comes with two-year warranty and supports multiple interfaces, including Serial, Parallel, Ethernet, USB, and wireless.Epson’s TM-L90 Liner-Free, Permanent-Adhesive Printer Qaliber Arms Seiko Seiko Instruments USA, Thermal Printer Division (Torrance, CA), presented its newest thermal receipt printer, the Qaliber RP-E series. Several unique benefits have been cited: print speed of 350 mm/second (about 14 inches) at 203 dpi to accelerate transactions, coupons, and loyalty program information; innovative cubic design with small footprint of approximately 5 in. x 5 in. x 5 in.; and the choice of top load (RP-E10) and front load (RP-E11) access control for installation flexibility. Qaliber also improves safety by returning the cutter blade to its home position when the paper cover is open. Other important characteristics of the Qaliber line include exceptional durability and ease of use, according to Seiko. As guideposts, the vendor quoted minimum service life ratings of 93 miles of printing and over 2 million cuts. Usability is furthered by an oversized LED that provides immediate notification of printer status, an anti-jam, heavy-duty auto-cutter, and an extensive suite of software utilities, drivers, and software development kits (SDK) for configuration. Units are available in “onyx” black and “ice” white and with USB, Serial, Powered USB, or Ethernet. Command emulation is also provided to enable faster printer replacement. “Our partners are thrilled about the sleek new design and best-in-class performance of the Qaliber printer line,” reported Kaz Onishi, VP of Seiko Instruments USA. “This, combined with the printers’ proven durability, makes them an exceptional alternative for high-volume retail, hospitality, and other receipt-printing applications.” Qaliber RP-E Series Receipt Printer by Seiko Instruments USA |
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LABEL PRINTERS ZT200 Leads Zebra’s Herd Building upon the legacy of its Stripe and S4M barcode printers, Zebra Technologies Corporation (Lincolnshire, IL) showcased its ZT200 tabletop series for light industrial and commercial applications. In addition to its reduced footprint of 11 in. (H) x 9.5 in. (W) x 17 in. (D), this new device addresses crowded counters with an innovative bi-fold media door which only requires four inches of operating space and which allows viewing through its large, clear window. Two models of printer have been offered: ZT230 with all-metal case, 450 m/1476 ft. ribbon capacity, and Graphical User Interface (GUI) for more advanced printer set-up and control, and ZT220 with high-impact polymer case, 300 m/984 ft. ribbon capacity, and single-use three-button panel for less sophisticated environments. “Zebra’s ZT200 series highlights our commitment to meet the ever-changing needs of our customers by providing solutions that will increase productivity and drive efficiency. From design to features, these latest offerings address the pain points of our customers while providing them with reliable platforms that can be updated in the field,” relayed Keith LeFebvre, VP of Product Management with Zebra. “We are extremely pleased to offer this series of industrial printers as they are fast, easy to use, and compatible in any multitude of environments, including those with existing printers and systems.” With direct thermal technology, the ZT200 series accommodates four-inch print width and delivers speed of six inch/second at 203 dpi (thermal transfer may be ordered at 300 dpi). Benefits include multiple connectivity options (USB, Serial, Parallel, 802.11a/b/g/n wireless), 128 MB DRAM/128 MB Flash, Energy Star certification, device-guided media loading, and tool-less platen and print-head removal. Additional physical and software features may be installed at the factory or in the field to meet specific end-user needs, from passive peeler and guillotine cutter to ZebraLink Software and ZebraNet Print Server. ZT200 Series of Industrial Label Printers by Zebra I-Class Marks Milestone for Datamax-O'Neil Datamax-O’Neil (Orlando) debuted its new I-Class Mark II industrial label printer with advanced capabilities and feature benefits. This four-inch, direct thermal or thermal transfer device is offered in three models at varying resolutions and print speeds: I-4212 at 203 dpi and 12 inch/second, I-4310 at 300 dpi and 10 inch/second, and I-4606 at 600 dpi and six/inch second. According to Datamax-O’Neil, the I-Class Mark II can outperform any printer in its class with “20% faster print speeds, 44% faster processing, and 61% lower power consumption.” It also carries 32-MB DRAM and 64-MB Flash as standard features. Measuring 12.7 in. (H) x 12.6 in. (W) x 18.6 in. (D), and weighing 45 lbs., with die-cast aluminum frame and metal cabinet, the I-Class Mark II was designed for ease of integration, with the full selection of communication ports, including Serial, Parallel, USB, and LAN, as well as SDIO, WLAN, and GPIO applicator cards. Its easily-accessible IntelliSEAQ printhead has durable coating, better abrasion resistance, and longer life. Finally, I-Class Mark II represents the first printer to come equipped with OPTIMedia, which allows automatic adjustment to optimum heat, speed, darkness, and contrast settings. “The original I-Class series revolutionized the barcode printer industry with its award-winning modular design, field installable options, and rugged reliability, and was named ‘best channel product’ in some of the industry’s most reputable independent surveys,” related Umesh Cooduvalli, Senior Product Manager at Datamax-O’Neil. “I’m thrilled to have been involved in making the best even better, and to offer this printer that outpaces its competition in terms of performance, reliability, and integration.” In its product literature, Datamax-O’Neil positions the I-Class Mark II as “the mid-level industrial printer between the compact M-Class Mark II and the high-performance H-Class.” I-Class Mark II Industrial Label Printer by Datamax-O’Neil |
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Processing Software by Merchant WarehouseMerchant Warehouse (Boston) took wraps off its next-generation payment platform, cleverly dubbed Genius, which seeks to consolidate all current and future payment schemes. This patent-pending product sits as another software layer atop the processing pyramid and enables consumers and merchants to pick and choose between hardware and software payment solutions, whether cards, NFC, QR Codes, or mobile wallets. Users simply select an appropriate icon from the Genius Solution Center, displayed on the payment terminal, with little or no integration required on the back-end and PA-DSS out of scope, according to the merchant services provider. Initially, Genius launched on the VeriFone MX915, with processing support for the smartphone payment app from LevelUp (Boston). In addition, Genius has gone into beta test with six prominent, unnamed, POS developers. “The payment solutions industry is evolving at a dramatic pace, which is resulting in disruption, uncertainty, and complexity for merchants,” explained Henry Helgeson, Co-CEO of Merchant Warehouse. “To be successful in today’s environment, merchants must be able to choose the best payment, offer, and program options for their businesses and their customers, as well as take advantage of emerging technologies, in a simple, flexible, secure, and unified manner. Genius’s cloud-architected model is the first industry innovation that finally brings unlimited choice, unified security, and open access to merchants and POS developers to help grow their businesses.” Genius Payment Platform
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SCANNERS Xenon 1900 Seeing Red at Honeywell Honeywell Scanning & Mobility (Fort Mill, SC) unwrapped its new handheld scanner with color-imaging capabilities, designated Xenon 1900 Color. This nifty device, also offered in cordless version as the Xenon 1902 Color, utilizes Adaptus Imaging Technology 6.0 and Honeywell’s ColorFusion Technology in order to read difficult, high-contrast symbologies--such as red barcodes on white backgrounds--as well as the colored portions of identification cards. In addition, healthcare professionals may use it to take color photographs for improved wound management as well as visual verification of patients. (Both the Xenon 1900 and 1902 Color scanners may be ordered with disinfectant-ready housing.) Upgrades also have been made to these new Xenon scanners in areas of extended depth of field, improved data matrix and mobile phone reading, adjustable illumination, Bluetooth HID keyboard interface, and optional laser aimers, according to the vendor. Weighing about 5 ounces, with single-board design and fewer components, the Xenon 1900 Color withstands up to 50 drops to concrete from up to 6 feet and carries an IP-41 environmental rating. Its new color-reading capability does not compromise Xenon’s “best-in-class” scanning performance on black and white codes, Honeywell emphasized. “With the backing of our strong patent suite, we have set the standard for color data capture in the AIDC space,” declared Taylor Smith, Director of Product Management, Honeywell Scanning & Mobility. “Our extensive list of patented and patent-pending technologies, specifically around the implementation of global shutter and color-filtered sensors, will enable us to continue our track record of bringing leading solutions to the market that will open new applications for our customers. Emergence and adoption of mobile phone reading in recent years has changed the way companies interact with consumers in various industries, and Honeywell anticipates that color imaging will quickly follow suit.” Honeywell’s Xenon 1900 With Color-Imaging Capabilities Intermec's SG20: Fastest Gun in the West Intermec (Everett, WA) unholstered its SG20 family of handheld scanners, claiming to have the industry’s fastest two-dimensional imaging technology and best-in-class motion tolerance for maximum omnidirectional performance, thus reducing the need to reposition awkward items. Designed to speed the process in retail, healthcare, and general countertop settings, the SG20 provides more than 50 times the motion tolerance of competitive scanners, according to the vendor. Models have been offered with one-dimensional or two-dimensional imagers, Bluetooth cordless or corded connectivity, and standard or disinfectant-ready housing. In addition, the large multi-color LED helps confirm successful reads. “With true omnidirectional scanning of both 1D and 2D barcodes, combined with best-in-class motion tolerance, the SG20 series enables users to scan barcodes at record speed at any orientation,” stated David Downey, GM of Data Capture for Intermec. “The SG20 family further enhances Intermec’s channel-focused handheld scanner product portfolio by delivering the highest level of productivity, device reliability, and uptime for customers in scan-intensive environments.” In the physical realm, the SG20 measures 7.9 in. (L) x 2.4 in. (W) x 2.6 in. (D) and weighs between 4.4 oz. and 6.2 oz., depending on scan engine. A stylish and ergonomic design sets it apart from traditional gun-shaped handheld scanners, according to Intermec, and the smooth grip and trigger location promotes easy use. Intermec’s Windows-based EasySet PC programming tool expedites configuration and the Lithium-Ion battery ensures 8,000 scans from 70% capacity. Intermec’s SG20 Barcode Scanner
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Key Advertiser LinksBe sure to visit these vendors for the latest in channel products and offers for resellers. POS & Auto ID Distribution POS & Peripherals POS Systems - Hospitality Barcode & Transaction Printers Cash Drawers Data Collection Terminals Data Collection Software Integrated Payment Solutions Keyboards Receipt Printers Touchscreens & Monitors |
MOBILE COMPUTERS Skorpio X3 Uncaged by Datalogic Datalogic ADC (Eugene, OR) shipped its Skorpio X3 rugged mobile computer, targeted at retail and warehouse environments for use in assisted sales and stock management. Skorpio X3 features XScale PXA310 CPU at 624 MHz, 256 MB RAM, 512 MB Flash, and Windows CE 6.0 or Windows Embedded Handheld 6.5 OS. Other characteristics include 3.2-inch color touchscreen, one-dimensional laser scanner or two-dimensional wide-aspect imager, and Wi-Fi 802.11a/b/g with Cisco CCX V4 certification and Bluetooth 2.0+EDR. Wavelink Avalanche and Terminal Emulation come pre-installed and pre-licensed. Datalogic ADC emphasizes ergonomics in its products, and without pistol grip, the Skorpio X3 measures 7.6 in. (L) x 3 in. (W) x 1.3 in. (D) and weighs 13.8 oz. with standard battery. An inclined scan engine eliminates the need to move the wrist, thereby reducing operator fatigue, according to the vendor. In addition, three different keypads address specific application requirements. Fifty-key and 38-key alphanumeric keypads support terminal emulation, while the 28-key numeric keypad accommodates extensive data collection. Lastly, Datalogic’s patented “Green Spot” technology helps to ensure good read feedback. “Datalogic’s attention to detail makes the difference in the Skorpio X3 mobile computer,” suggested Francesco Montanari, VP and GM of Mobile Computing at Datalogic ADC. “Every aspect of this device was carefully designed to enhance the user’s experience, while providing retailers with improved efficiency and streamlined business processes at the same time.” Elsewhere, Datalogic has integrated the resources of its Datalogic Automation, Accu-Sort Systems, and PPT Vision segments into one operating unit, under the direction of Gian Paolo Fedrigo, CEO of Datalogic Automation, in order to better address the worldwide market for material handling and inspection systems. Datalogic ADC’s New Skorpio X3 Mobile Computer CipherLab Talks Tough With 8700 CipherLab (Plano, TX) rolled out its 8700 Series industrial mobile computers with full feature set, rugged construction, and necessary software tools. Measuring 9 in. (L) x 3.6 in. (W) x 2.5 in. (D) and weighing 21 oz., this new terminal carries an IP-64 rating for water and dust and spans operating temperatures for environments from refrigeration to chemical plants. It furnishes 32-bit CPU, three-inch 160x160 pixel touchscreen display, two choices of backlight LED keyboard, rechargeable 4000-mAh Lithium-Ion battery, and data input through linear and two-dimensional readers--including long-range laser--as well as RFID and GPS. Communications capabilities include WAN, 3.5G WWAN, and Bluetooth. “The manufacturing and transportation industries are tough environments to work in,” commented Sherman Chuang, President of CipherLab. “Our products help to alleviate issues by offering flexibility and efficiency to streamline the processes. The 8700 Series is designed to handle complex data collection tasks in rough conditions.” In addition, 8700 comes equipped with software tools for easy customization and integration. Its Software Development Kit (SDK) encompasses Mirror Terminal Emulator, Forge Application Generator, and Blaze C and BASIC Compiler. On the back-end, File Transfer Protocol (FTP) boosts data transmission speed. Alerts are provided through dual-color LEDs (red/green, blue/green), vibrator, and beeper. New 8700 Series Mobile Computer Features Two Keyboard Configurations
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Labeling Software by Wasp Wasp Barcode Technologies (Plano, TX) offered an all-in-one software package designed to help SMBs introduce barcodes into their business processes. WaspLabeler & Barcode Maker for Office combines two of the vendor’s popular products for design, printing, and integration. The first, WaspLabeler, allows end-users to quickly generate one or two-dimensional barcodes for labels, scan sheets, and shadow books. One hundred templates are provided, as well as support for 30 symbologies. Moreover, WaspLabeler automatically serializes inventory or asset tags to simplify tracking and furnishes compatibility with QuickBooks. The second portion, Wasp Barcode Maker, seamlessly flows with Microsoft Office, allowing end-users to create barcodes for Work documents and Excel spreadsheets. Wasp Barcode Maker can help SMBs reduce data entry errors by adding barcodes to invoices as well as improve efficiency of retail checkout with barcode product lists for small or bulky items, according to the vendor. It features one-click toolbar, help menu, mail merge, and printable PDFs. “Wasp is constantly thinking of new ways to increase efficiency for SMBs,” indicated Brian Sutter, Director of Marketing at Wasp Barcode Technologies. “We believe that our new combined package of products--WaspLabeler & Barcode Maker for Office--will help businesses eliminate manual entry errors, provide easy access to information, and collect data quickly and accurately.” The complete bundle, WaspLabeler & Barcode Maker for Office, may be purchased for $199; individually, each module carries the price tag of $149. Wasp Labeling Bundle |
TABLETS Motorola Delivers the ET1 Tablet Motorola Solutions (Schaumburg, IL) unboxed its ET1 tablet computer, an enterprise-class answer to the use of consumer devices in retail and industrial environments. ET1 marries the familiarity of Android with feature benefits required for demanding, day-long use by employees, RRN.Com was told by Frank Riso, Senior Director, Retail Industry Lead, at Motorola. This list includes enhanced durability, an optional barcode scanner and magnetic-stripe reader, hot-swappable battery packs, and secure system software. In physical dimensions, the ET1 measures 5.1 in. (H) x 8.8 in. (W) x 0.97 in. (D) and weighs 1.4 lbs. Communication capabilities span 802.11a/b/g/n, Bluetooth 2.1+EDR, and autonomous GPS. With retail as its primary target market, the new tablet empowers stores associates in areas such as mobile POS, assisted selling, inventory look-up, and planogram management, all addressed by Motorola’s extensive ISV community. Gorilla Glass protects its seven-inch color display, which has been recessed to survive falls, with rear and front-facing cameras extending data capture and conferencing opportunities. “Enterprise-ready means the tablet can be password-protected and shared,” Riso pointed out. “This provides the retailer economies of scale--you probably need only 40% of the number of devices if consumer, our research indicates. Equally important, full encryption protects sensitive corporate and customer data and remote management for administrators allows monitoring and control.” Riso put the price of the ET1 at “well under $1,000” in large volumes. Simultaneous with the launch of the ET1, Motorola released RhoElements, its new HTML5 web-based application framework, which bridges the gap between Microsoft Windows Mobile/CE and emerging platforms such as Android. Above and beyond migration, RhoElements allows developers to offer consumer-style look and feel with consistency across device type, screen size, and OS. Motorola purchased Rhomobile (San Jose, CA) in 2011, and Riso said the RhoElements product was named under that mobility software developer’s nomenclature, although it was engineered previously. Enterprise Tablet, “ET1,” by Motorola Mobile POS “Slated” for HP Back in the hardware business with both feet, HP (Palo Alto, CA) stocked its Slate 2 Tablet PC, which runs Microsoft Windows 7, versus the WebOS of the short-lived TouchPad. Of direct interest to RRN.Com’s readers, this time around, HP plans to directly address vertical business markets with the Slate 2, retail among them. To that end, the world’s largest PC manufacturer has come out of the gate with its Mobile POS Case for the Slate 2, which adds bidirectional, three-track, magnetic-stripe reader and one- and two-dimensional barcode scanner for payment and inventory functionality on the store floor. A choice of familiar Windows 7 OS, including Windows 7 Premium and Windows 7 Embedded, should make it easy for retailers to integrate the HP Slate 2 into their existing application and hardware infrastructure, according to HP. Further, store associates may use the device’s Wi-Fi or Bluetooth, as well as its 8.9-inch touchscreen and rear-facing three-megapixel camera, to fulfill all customer-service needs, such as product look-up, tracking orders, sharing videos, and e-mailing customer receipts. HP also has armed Slate 2 with an onscreen keyboard for easier data entry. “Providing customers with memorable, differentiated shopping experiences is key to building loyalty and driving repeat purchases,” observed Ray Carlin, GM and VP, Retail Solutions at HP. “This HP Slate Mobile POS solution achieves these goals by increasing the efficiency of the checkout process, engaging customers, and offering better, more personalized services.” HP’s Mobile POS Case will be handled through its partner network of VARs, Distributors, and ISVs, RRN.Com was told by Dick Arnold, Director of Worldwide Marketing, HP Retail Solutions. HP Retail Mobile POS Case Augments Slate 2 Tablet PC |
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