Our Product Pick

Touch Dynamic (South Plainfield, NJ) has unwrapped its new self-checkout Summit Kiosk with integrated tap-to-pay capacity. In compact form factor of approximately 13"/33 cm (W) x 33"/84 cm (H) x 12"/30 cm (D), the Summit Kiosk has portrait-placed, true-flat, projected-capacitive touchscreen at 21.5". It supports Windows, Linux, and Android 13 O/S. A choice of CPU includes Intel Alder Lake, Meteor Lake, or MediaTek G700, with 48 GB RAM/2 TB SSD. As mounting possibilities, it features wall, counter, stand, or back-to-back configuration. "No external payment terminal is needed [for SoftPOS]"--Touch Dynamic.

Summit Kiosk by Touch Dynamic

COMPANY BUSINESS

Datacap Uploads PayLoader

A new terminal management system, dubbed PayLoader, has been unwrapped at Datacap Systems (Chalfont, PA). A home-grown solution, it supports the company's popular payment products--for Windows, Android, iOS, and Cloud--as part of standard pricing. Available now, it empowers providers of POS, who partner with Datacap, to configure, deploy, and support payment devices for their end-user customers.

As benefits, Datacap identifies a reduction in costly site visits as well as streamlined operational efficiency. "A big take-away here is that partners can now proactively manage their entire base of installs on their merchants' behalf, and across leading device OEMs," Justin Zeigler, VP of Product at Datacap Systems, told RRN. "This includes the push of any and all updates from firmware, to O/S, to applications from Datacap and even from the POS."

At launch, PayLoader supports devices such as Ingenico AXIUM and PAX Android, with additional OEMs to be added. A PayLoader API (Application Programming Interface) is also offered for partners who prefer to deploy device updates programmatically. A longtime leader in integrated payments, Datacap Systems has an extensive partner network.

A Centralized Hub for Remote Payment Device Management From Datacap Systems

HP "Engages" WXP

A unified solution for retail POS, composed of hardware, software, and services, has been showcased by HP (Palo Alto, CA). At its heart: the new HP Workforce Experience Platform (WXP) for Retail. A scalable and secure consolidated platform, it addresses real-time telemetry, predictive insights, and remote management across store systems for POS and Kiosks/Self-Service. As benefits, HP cites better visibility into store performance, faster issue resolution, and lower overhead.

As hardware, HP highlighted its HP Engage One 10" POS Terminal, supporting payment via EMV, NFC, and MSR. In compact form-factor, it includes built-in camera and barcode scanner. Also, launched in May 2025, and now in general availability, the HP AI Accelerator M.2 Card enables businesses, including retail, to harness the power of "edge" AI.

"Retailers need technology that simplifies, not adds, complexity, and creates systems that work together across channels, the same way shoppers experience their brands," observed Faisal Masud, President, Worldwide Digital and Lifecycle Services at HP. "Retail is overdue for reinvention, and we're excited to help our customers create the future." Also offered: HP Engage One, HP Engage Go, and HP Engage Express.

HP Engage One 10" POS

Worth Your While

NGA Show
National Grocers Association
February 1-3
Las Vegas, NV

RSPA Inspire
Retail Solutions Providers Association
February 1-4
Kaua'i, HI

NEAA
Northeast Acquirers Association
February 4-5
Boston, MA

ETA Transact
Electronic Transactions Association
March 18-20
Atlanta, GA

MODEX
Material Handling Institute - MHI
April 13-16
Atlanta, GA

NRA Show
National Restaurant Association
May 16-19
Chicago, IL

SEAA
Southeast Acquirers Association
June 8-10
Miami, FL

RSPA RetailNOW
Retail Solutions Providers Association
July 26-28
Las Vegas, NV

FS/TEC
Informa
September 23-25
Grapevine, TX

ALL IN THE FAMILY

Partner Tech Weighs ANKER

A new source of cash drawers and keypads, via Germany's ANKER Group, has been introduced for the U.S. market by Partner Tech USA (Anaheim, CA). It follows Partner Tech's strategic investment in ANKER Group in 2025. With roots in the 1800's, ANKER supplies cash drawers, cash management systems, kiosks, and accessories for POS. Its products were displayed by Partner Tech at the NRF Show in New York City.

A full range of cash drawers and cash cassettes are manufactured by the ANKER Group. Also its solution for self-service environments, enabling members of the public with visual impairments or limited motor skills, ANKER's tactile keypad furnishes audio support, full-color backlighting (RGB), flexible installation, and USB-C Port. It ensures compliance for retailers with the Americans with Disabilities Act (ADA), as well as the European Accessibility Act (where it's marketed as the "EAA-Pad").

"By combining our resources, we're strengthening our U.S. offering with a premium cash drawer portfolio and ADA accessibility solutions that meet Partner Tech's quality standards and performance expectations," remarked Sandra Hsia, CEO of Partner Tech USA. In other news, Partner Tech has partnered in "smart" solutions for retail with CipherLab (Plano, TX and Taipei, Taiwan). It brings capabilities in real-time inventory--including OCR (Optical Character Recognition), RFID, and ESL (Electronic Shelf Labels). "[It adds] advanced mobile computing and AI-driven data capture to our POS and Self-Service Platforms," enthused Sandra Hsia.

A New Source of Cash Drawers and ADA Keypads

Sledding at Koamtac

A Magnetic Universal Adaptor, or MUA, has been debuted for use of the SmartSled by Koamtac (Princeton, NJ). It facilitates tool-free installation for users who require on-demand barcode scanning or reading of RFID. Available in two form factors (Flat MUA and Angled MUA), it mounts magnetically to compatible smartphone cases or directly to supported smartphones, thereby allowing easy attachment or removal of the Model KDC1000, KDC1100, and KDC1200 SmartSleds by Koamtac.

Either form factor preserves the clear view of the smartphone's built-in camera. Also, in order to simplify set-up, the MUA supports multiple fast-pairing methods. A dedicated barcode for Bluetooth/BLE appears on the MUA. In the second, via NFC, users may pair the MUA by simple tap. It is compatible with 1-slot or 5-slot charging cradles of Koamtac.

"Our MUA adaptor was designed to remove friction from mobile data capture," projected Dr. Hanjin Lee, President of Koamtac. "It gives customers a fast, intuitive way to add professional scanning or RFID capability to the smartphones they already use without special cases, tools, or permanent attachments." Also offered for mounting with Koamtac SmartSled: the GUA (Generic Universal Adaptor), the OUA (Universe Case Adaptor), and the SUA (Samsung Universal Adaptor).

Magnetic Universal Adaptor for Koamtac SmartSled

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A Message From the Editor

As we enter another year--our 20th!--our mission remains constant: to fill the need for timely, focused, non-biased news in the channel for POS & Auto ID (and now Mobility). If anything, that need grows more pressing in the face of new technologies, go-to-market strategies, business models, and consumer expectations. We look forward to continuing our mission, and welcome your suggestions and thoughts on improvements.

Michael Kachmar, Editor

Short Takes

-NCR Voyix (Atlanta, GA) has announced its next-generation portfolio of microservices-based applications. As built on the Voyix Commerce Platform, it includes the full suite of POS, Self-Checkout, Back Office, Supply Chain, Kitchen, Insight/AI, and Loyalty.

-PAR Technology Corporation (New Hartford, NY) will supply its PAR POS and PAR OPS for Papa Johns, for 3,200 restaurants--corporate and franchise--across the U.S.

-Esper (Bellevue, WA) has added support for Windows O/S, joining support for Android, iOS, and Linux, in its enterprise device management solution (suitable for retail and restaurants).

ALLIANCES

A Bold New Land of Payments

A new partner has been enlisted by Newland NPT (Alpharetta, GA and Fuzhou, Fujian, China) to further sales and distribution of its payment terminals in the market for North America: NewBold Technologies (Greenville, SC). Under the agreement, NewBold will provide end-to-end services through its Key Injection Facility (KIF), including device procurement, encryption, configuration, deployment, and ongoing support. A network of supporting technicians for NewBold spans the U.S., Canada, and Mexico. It deploys in 36,000 sites annually.

"This partnership aligns perfectly with our mission to simplify technology management for retailers and quick-service restaurants (QSRs) nationwide," mused Johan Claassen, CEO of NewBold Technologies. "By combining their cutting-edge terminals with Android with our proven deployment capabilities, Payment Card Industry (PCI)-certified facility, and national service infrastructure, we're delivering a payment solution that stands out for its ease of use, reliability, and comprehensive support--from procurement through the entire device lifecycle. This is exactly the kind of innovation the industry needs."

"Over the past year, we've made significant progress establishing Newland's direct presence in the U.S. market, and this partnership builds on that momentum," reported Kazem Aminaee, CEO of Newland NPT International. "With NewBold's expertise in distribution and our shared commitment to innovation and customer success, we're well-positioned to address the needs of payment service providers, gateways, and ISVs across the U.S." A few months ago, Newland NPT rolled out its S90, S90 Pro, and S90 Ultra SmartPOS Terminals.

S90 Payment Terminal by Newland NPT

Sold on SoftPOS - Talus & Ingenico

A joint effort to further SoftPOS in North America has been enjoined by payment players Talus (Dallas, TX) and Ingenico (Alpharetta, GA and Paris, France). In support of contactless transactions and digital wallets, it will integrate SoftPOS into any mobile device with NFC (including smartphones by Samsung). Without additional hardware, it furnishes security compliance with Tap-to-Phone, PCI DSS (Payment Card Industry Data Security Standards), and MPoC (Mobile Payments on COTS).

"Together with Ingenico, we're redefining what payment acceptance can look like," reflected Kim Fitzsimmons, CEO at Talus. "By uniting our capabilities, we're delivering a modern feature-rich payment experience that strips away traditional POS complexity. Business owners now have an intuitive, secure, software-driven solution that's ready to go whenever and wherever they are."

"Our shared vision in this partnership is a seamless and secure payment solution for growing businesses that benefits the customers as well," related James Lloyd, VP of USA New Markets Expansion at Ingenico. "Every transaction should feel reliable and approachable, anticipating payment needs through an innovative method." A portfolio company of private-equity firm of Alvarez Marsal Capital, Talus currently serves more than 22,000 merchants in North America, processing 65 million transactions with more than $12 billion in annual charge volume.

A Joint Effort to Further SoftPOS in North America

Code Corner

In the Mix at MAX

A bridge to e-commerce has been fashioned for providers of POS by the developer, CMS MAX (Webster, NY). As pathway to unified commerce, this platform ties together in-store and online sales with connected inventory, reporting, and customer data. As key differentiator: its support for e-commerce payment processing through the POS, according to CMS MAX. "This approach helps protect margins and ensures POS companies remain central to the merchant relationship," it emphasizes, adding, "with out-of-the-box functionality, supporting an existing POS, the platform eases development time, implementation complexity, and ongoing support requirements." Headed by Sam Pizzo, CEO, CMS MAX (for "Content Management System") utilizes code from Laravel (Benton, AR).

E-Commerce Via CMS MAX

A Jam for Toast

A track to labeling and scale integration for Toast POS (Boston, MA) has been drawn by the ISV, Upshop (Austin, TX). It expands focus on grocery and fresh-food markets for Toast. Uniting the functionality of Upshop with data from Toast POS enables labeling, inventory accuracy, and price management from one connected platform, according to the new partners, suitable for high-volume deli, bakery, and prepared foods departments. Implementation and ongoing service for this joint solution will be provided by VAR Truno (Lubbock, TX). "Grocery operators need flexibility, not barriers, when it comes to their in-store technology," submitted Chris Renda, CRO at Upshop. "Our open, hardware-agnostic approach gives retailers the freedom to work with their existing scales and label printers while seamlessly connecting through Toast's digital backbone." (At Toast: James Saylor, Head of Retail Commercialization.)

Upshop Adds Labeling to Toast POS

ENVIRONMENTS/PLATFORMS

Fi911 Dials Up DaaS

A solution for Disputes-as-a-Service, or DaaS, has been offered for payment facilitators (payfacs)--including VARs, ISVs, and ISOs--by Fi911, sister brand of Chargebacks911 (Clearwater, FL). As white-label, turnkey platform, entitled ResolveLab, it allows such resellers to deploy tools for chargeback prevention, subscription management, and risk mitigation. A single integration leverages Ethoca Consumer Clarity and Ethoca Alerts by Mastercard--representing the first-of-its-kind, says Fi911.

With ResolveLab, payment providers address real-time transparency and proactive dispute resolution for customers, as well as access to additional fraud insights and value-added services, through one consolidated platform. In addition, ResolveLab has been designed for rapid deployment, according to Fi911, with onboarding in minutes. As expected, it furnishes compatibility with major payment systems, supporting hundreds of plug-and-play integrations via Chargebacks911

"Payfacs need a fast, scalable way to deliver more value to every merchant they serve, especially in emerging markets where integration hurdles have slowed adoption of proactive dispute tools," suggested Monica Eaton, CEO of Fi911. "ResolveLab changes that dynamic. With a single, smart connection, payfacs can connect their ecosystems to premium Ethoca and Mastercard services, protect merchants with digital, up-front chargeback protection, and collect more revenue by eliminating avoidable disputes and subscriber churn."

A Disputes-as-a-Service With Client Portal

An Eyeful in ERP

A pair of integrations, performed by System Solutions LLC (Glastonbury, CT), extends Microsoft Dynamics 365 Business Central ERP (Enterprise Resource Planning). In the first, addressing shipping and tracking, System Solutions has drawn upon Descartes ShipRush (Seattle, WA). It electronically prints shipping labels and item and package information, records the shipment and freight charges, and updates customer and company ledgers for users of Microsoft Dynamics 365 Business Central.

Utilizing sales orders, point-of-sale transactions, or inventory picks, end-users may ship directly via mail carriers (e.g., USPS, UPS, FedEx, Canada Post, etc.), as well as major less-than-load (LTL) freight carriers. "We selected ShipRush because it prints shipping labels from any carrier, performs lowest available rate shopping in real-time, and has compatibility with major weight scale manufacturers, including Dymo, Endicia, Fairbanks, and Mettler," disclosed Dave Durrenberger, Director of Sales at System Solutions LLC. An online sales channel integration with Microsoft Dynamics 365 Business Central has also been offered by System Solutions by way of Descartes' SellerCloud.

In the second area, System Solutions has enhanced its credit card processing capacity for Microsoft Dynamics 365 Business Central ERP. "In the latest release, we added ACH and we also included all [the above-mentioned] logical payment points in Business Central," stated Durrenberger. All customer and general ledger entries are automatically recorded to Business Central, notes System Solutions. In links for banking, it has partnered with Datacap Systems (Chalfont, PA) and iStream (Brookfield, WI).

Extending Shipping and Payments for Microsoft Dynamics 365 Business Central ERP

Key Advertiser Links

Be sure to visit these vendors for the latest in channel products and offers for resellers.

POS & Peripherals
Advantech-Aures
Bixolon America
Epson America
FEC POS
HiStone
HP
POSBANK USA
Posiflex
Sam4s/Shin Heung Precision
Star Micronics
Touch Dynamic
Washburn Computer Group

Barcode Printers
Bixolon America
Brother Mobile
Epson America
Woosim Systems

Cash Drawers/Cash Handling
apg/APG Cash Drawer

Data Collection
Star Micronics

Integrated Payment Solutions
Aurora Payments
Charge Anywhere
Datacap Systems

Receipt Printers
Bixolon America
Brother Mobile
Epson America
Star Micronics
Woosim Systems

Stands, Mounts, Cradles
apg/APG Cash Drawer
Star Micronics

INSTALLATIONS

A Tall Order of HungerRush

A milestone has been reached for purchases through OrderAI by HungerRush: 10 million for Jet's Pizza. It equates to more than $250 million in sales via AI. Specializing in deep-dish style pizza, and centered in Detroit, Michigan, Jet's Pizza has grown to 460 stores across the U.S.

A text-ordering platform, based in SMS, OrderAI by HungerRush utilizes phone bot programs running through both HungerRush (Houston, TX) and ISV Converse Now (Austin, TX). It allows customers to save their go-to orders and to re-order instantly by sending the text message. Also, it retargets customers one week after making an order. At that time, customers can simply text "re-pizza" to repeat their last week's order.

"Jet's has always been an extremely innovative brand working at the forefront of restaurant technology," expressed Eran Hollander, Chief Product Officer at HungerRush. "We've been proud to partner with them in realizing their vision and in continuing to improve the product. We offer them a warm congratulations on the achievement of 10 million orders with OrderAI." As third-party solution, it works with major brands of POS.

OrderAI Books 10 Million Purchases for Jet's Pizza

Olo's Flight Path

A drone will soon deliver your take-out food chosen through the Rails Platform by Olo (New York, NY). Expected to "fly" in early 2026, this integration adds the proven autonomous drone delivery of Zipline (South San Francisco, CA). In consolidating orders from third-party marketplaces, addressing menu, payment, and guest engagement, Olo now serves over 150 restaurant brands. At Zipline, 2 million deliveries.

"Olo is committed to powering the restaurant of the future, partnering with cutting-edge technology providers that help restaurants run more efficiently and serve more guests nationwide," declared Noah Glass, Founder and CEO of Olo. "Integrating Zipline's proven drone delivery capabilities into Rails gives our customers, from emerging brands to enterprise leaders, seamless access to the future of last-mile logistics without added complexity. Together, we're redefining convenience, consistency, and brand-controlled guest experiences."

"Olo has built an extensive network of enterprise and emerging restaurant brands that are perfectly positioned to benefit from the rise of autonomous delivery," emphasized Chris Kenney, VP of Partnerships at Zipline. An announcement by the two new partners notes that delivery flights are often under 5 minutes, and so-called "Zips" are thermally insulated to maintain food quality. Today, Zipline delivers orders weighing up to 5.5 lbs./2.5 kg, with plans for 8 lbs./3.6 kg.

Olo to Deliver Orders Via Zipline Drones

[Editor's Note: Also, Olo has completed its acquisition of loyalty and guest engagement platform, Spendo (San Francisco, CA).]

Channel Factoid

A Gathering Cloud

POS/Mobile POS Software
Worldwide Total 2025 - $7.62B

-POS SaaS/Cloud: 54.8%

-POS On-Premise: 12.8%

-POS Software Maint.: 11.5%

-MPOS SaaS/Cloud: 17.0%

-MPOS On-Premise: 2.5%

-MPOS Software Maint.: 1.5%

Source: "2025 POS/Mobile POS Market Positioning Study," by IHL Group.

Projected 20.5% CAGR 2025-2030 for POS Software

Tracking

-Kirk Morrison to Head of Sales, Americas at Cust2Mate (formerly of InVue, SpacePole, Datalogic).

-Karen Bomber to Chief Commercial Officer at GXO Logistics, Inc. (formerly of Honeywell).

-Mike Mughetto to VP of Global Partners at DecisionPoint (formerly of Zebra Technologies, Motorola, Symbol).

-Mike Baur, Chairman and CEO of ScanSource (Greenville, SC), has been inducted into Greenville Business Magazine's Hall of Fame.

Mike Baur, Chairman and CEO, ScanSource

HELLO GOODBYE

All Caps at apg

A pair of new roles at apg (Minneapolis, MN) has Jeremy Burkauskas enlisted as CFO and Walter Heyvaert promoted to Global Sales Director. In previous positions as CFO and VP of Finance at companies such as Duke Cannon Supply Co. and BluDot, Burkauskas brings successful experience in financial planning, process improvement, and business development. Earlier in his time at apg, Heyvaert served as European Business Development Manager, followed by Sales Manager for EMEA.

"Jeremy brings exceptional financial leadership that will strengthen our strategic vision, while Walter's proven ability to foster collaboration and champion operational excellence will help us deliver outstanding results for our customers and partners worldwide," commented Heather Stewart, who became CEO of apg in October 2025. "These appointments reflect our commitment to excellence and innovation as we shape the future of our organization." A longtime player in our channel, in addition to its cash drawers, apg supplies cash management systems and hardware, such as kiosk stands, for POS.

At apg: Jeremy Burkauskas, CFO (at Left), and Walter Heyvaert, Global Sales Director (at Right)

Upping the Bar at Fintech

A new CRO (Chief Revenue Officer), Joel Pearson, has been appointed at scan-based trading enterprise, Financial Information Technologies (Tampa, FL). Prior to coming to Fintech, as the company calls itself, he served in roles as SVP/GM of Americas at Bloomreach, SVP of Sales, Americas at BigCommerce, and Director of Sales at CareerPlug. With his hiring, Fintech will expand its focus beyond the alcohol industry.

"Joel brings deep experience in building world-class sales teams, scalable revenue engines, and leading high-growth strategies," noted Tad Phelps, CEO of Fintech. "His strategic leadership has consistently transformed go-to-market operations, optimized multi-channel revenue performance, and fostered high-performing teams through mentorship and enablement. We're thrilled to welcome him and look forward to the impact he'll make as we continue to grow and evolve."

"Fintech has long been a pioneer in providing invoice management and data insights for the alcohol industry and is now extending its impact by simplifying AP and AR processes for all business purchases," relayed Pearson. "I'm grateful to Tad Phelps and the Executive Leadership Team for this opportunity, and I look forward to helping drive the next stage of growth." At present, with its flagship software, PaymentSource, Fintech reaches 300,000 businesses in retail and hospitality, with 7500 distributors, vendors, and suppliers in alcohol industry.

Joel Pearson, Chief Revenue Officer, Financial Information Technologies